Crisis situations are inevitable part of running the business. Preparation of a plan in case the crisis is a key issue.
We offer a wide range of services in crisis management. They include: program of communication in a crisis situation, crisis statements, media training for employees, media monitoring, public opinion polls as well as analysis and evaluation of internal communication within the company.
Communications strategy in crisis
– Identification of potential crisis areas
– Indicating the best available responses
– Introducing procedures and Crisis Team
Crisis communication Management
– Creating schedule of contacts with the media and statements content
– Responding to media inquiries; Agency 21 organizes briefings and press conferences
– Media Monitoring 24/7; understanding of dynamic situation and preventing further crisis
Trainings and Simulations
– Agency 21 offers public speaking trainings in front of the camera and with the participation of journalists
– Validations of the procedures; tests and simulations